Quality Policy

We operate to the highest quality standards. We provide professional, cost effective ship management service to:

  • Meet the agreed requirements of our customers
  • Fulfill our responsibilities to:

– Our employees

– The environment

– The public at large

The Senior management is committed and strives for quality excellence by:

  • Assigning responsibilities and authorities
  • Establishing and implementing our Management System (MS)
  • Ensuring our MS is updated and satisfies the requirements of:

– IMO

– ISM Code

– ISO 9001

– International legislation

  • Meeting customer expectations as defined in charter parties and management agreements
  • Investing on long term customer relations
  • Ensuring our customer relations are based on:

– Trust

– Mutual concern for society’s welfare and development

  • Ensuring timely and in-depth process and resolution of any customer complaints
  • Coordinating the identification of representative clients and their valued opinion
  • Developing and implementing documented and controlled processes
  • Improving continuously our MS and operational responsiveness
  • Providing a framework for setting, reviewing and improving reasonable and measurable:

– Quality objectives

– Performance targets

  • Developing employee quality orientation through effective training
  • Ensuring that all the responsibilities for the seafarers’ recruiting are conducted:

– In compliance with MLC 2006

– Timely and efficiently

  • Providing the seafarers, a safe working environment free of HSE hazards

The Senior Management through the appointed Management Representative ensure this policy is:

  • Assessed and evaluated continuously for its suitability and use
  • Communicated and understood by employees onboard and ashore
  • Available to relevant interested parties, as appropriate

 

Captain George Vasilakis – Managing Director